Privacy policy
At Stateside Distribution, trading as Stateside Retail, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website or make a purchase from us.
📌 Who We Are
Business Name: Stateside Distribution T/A Stateside Retail
Registered Address: 103B High Street, Syston, Leicester, LE7 1GQ, United Kingdom
Email Contact: info@statesidedistribution.com
🔍 What Personal Data We Collect
- Account Information: When you create a Shopify account - Order Information: Name, shipping address, billing address, phone number, email, purchase history - Payment Details: Processed securely by Shopify, PayPal or Worldpay — we do not store payment card data - Marketing Preferences: When you opt-in for newsletters, SMS, or marketing emails - Device Information: IP address, browser type, location data, and how you interact with our site (via tools like Google Analytics, TikTok Pixel, Meta Ads) - Customer Support Data: When you contact us for help
🎯 How We Use Your Data
- Process and deliver your orders - Send order confirmations and tracking details - Communicate with you about your order or account - Send marketing emails and SMS (only if you’ve opted in) - Improve our website and shopping experience - Comply with legal obligations
📤 Sharing Your Data
We only share your data when necessary and with trusted third parties such as: - Courier Services: APC, DPD, Royal Mail — for order delivery - Payment Processors: Shopify Payments, PayPal, Worldpay
- Marketing & Analytics Providers: Google Analytics, TikTok Pixel, Meta Ads - Email Marketing Tools: For newsletters and promotional content (if subscribed) We never sell your data to third parties.
🌍 International Data Transfers
As we serve customers in the EU and globally, your data may be processed outside the UK. We ensure all third-party services follow GDPR-compliant data protection practices, including appropriate safeguards like standard contractual clauses.
🛡️ Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. All payments are encrypted and processed securely.
📅 Data Retention
We retain your information only as long as your account is active or as necessary to fulfill the purposes outlined in this policy. If you delete your account or request deletion, we will erase your personal data unless legally required to keep it.
🧑⚖️ Your Rights (UK & EU Residents)
- Access the personal data we hold about you - Request correction of inaccurate data - Request deletion of your data (“right to be forgotten”) - Object to or restrict processing - Withdraw consent for marketing at any time - Request data portability To make a request, email us at: info@statesidedistribution.com
❌ Marketing Preferences
You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly. SMS marketing opt-outs can be managed via reply or email.
🧒 Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
⚖️ Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be posted here with the “last updated” date.
📬 Contact Us
For any privacy-related questions or to exercise your data rights, contact: Stateside Retail – Privacy Team Email: info@statesidedistribution.com Address: 103B High Street, Syston, Leicester, LE7 1GQ, United Kingdom
