FAQ's
📦 Where do you ship from?
We ship all orders from our warehouse based in Leicester, UK.
🚚 Do you offer free shipping?
Yes! We offer free delivery on all orders over £20.00.
🔍 How can I track my order?
Once your order has been dispatched, you’ll receive a notification email with your tracking details so you can follow your parcel’s journey.
⏱️ How long does shipping take?
We aim to dispatch all orders within 24 hours. Delivery typically takes 2–3 working days from the date of your order.
💳 What payment methods do you accept?
We accept a wide range of secure payment methods including:
Visa, Mastercard, PayPal, Apple Pay, and Google Pay.
❌ Can I cancel or change my order?
If you need to cancel or amend your order, please contact our team as soon as possible at:
📧 info@statesidedistribution.com
We’ll do our best to help before your order is shipped.
🔄 What is your return policy?
We offer a 14-day return policy to give you complete peace of mind.
Products must be unused, in original condition and packaging. To start a return, please email us at:
📧 info@statesidedistribution.com