FAQ's

📦 Where do you ship from?

We ship all orders from our warehouse based in Leicester, UK.

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🚚 Do you offer free shipping?

Yes! We offer free delivery on all orders over £35.00.

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🔍 How can I track my order?

Once your order has been dispatched, you’ll receive a notification email with your tracking details so you can follow your parcel’s journey.

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⏱️ How long does shipping take?

We aim to dispatch all orders within 24 hours. Delivery typically takes 2–3 working days from the date of your order.

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💳 What payment methods do you accept?

We accept a wide range of secure payment methods including:
Visa, Mastercard, PayPal, Apple Pay, and Google Pay.

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❌ Can I cancel or change my order?

If you need to cancel or amend your order, please contact our team as soon as possible at:
📧 info@statesidedistribution.com
We’ll do our best to help before your order is shipped.

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🔄 What is your return policy?

We offer a 14-day return policy to give you complete peace of mind.
Products must be unused, in original condition and packaging. To start a return, please email us at:
📧 info@statesidedistribution.com